Frequently Asked Questions
My dog is extremely anxious or reactive at the vet. How do you handle nervous pets?
We prioritise gentle, low-stress handling to make every visit as calm as possible. Our team is specifically trained in anxiety-reducing techniques, using positive reinforcement (plenty of treats!), non-slip surfaces, and species-tailored approaches. If your pet is reactive or fearful, please let us know when booking—we can arrange car-side check-ins, direct entry into consult rooms, or discuss tailored pre-visit calming plans.
Do you use sedation for anxious dogs during exams or procedures?
A: We believe in working at your pet's pace. For mildly anxious pets, extra time and gentle encouragement often work wonders. However, if a procedure or examination causes severe stress, we may recommend light, safe sedation to protect your pet's emotional well-being and ensure a thorough examination. We will always discuss this with you beforehand.
Advanced Orthopaedic & Soft Tissue Surgery
My dog needs orthopaedic surgery (TPLO / MPL / Fracture Repair). Can this be done in-clinic?
Yes! Our highly experienced surgical team performs advanced orthopaedic procedures right here in our clinic, including:
TPLO (Tibial Plateau Levelling Osteotomy) for cranial cruciate ligament (CCL) tears.
MPL (Medial Patellar Luxation) correction for kneecap dislocation.
Bone Fracture & Trauma Repairs using internal fixation.
Having these surgeries performed locally in the Coogee/Maroubra area means your pet receives high-level surgical care without the stress of traveling out of the Eastern Suburbs.
What is the recovery process like after TPLO or knee surgery?
Recovery typically takes 8 to 12 weeks. Following surgery, we provide a complete post-operative pain management plan, clear wound care instructions, and a step-by-step rehabilitation and exercise restriction guide. We also schedule regular follow-up check-ups and post-op X-rays to monitor bone healing every step of the way.
Diagnostics & In-House Facilities
What diagnostic equipment do you have on-site?
A: Our clinic is equipped with a comprehensive suite of modern diagnostic tools, allowing us to investigate health issues quickly without unnecessary delays:
High-Definition Digital X-Rays for immediate imaging of bones, joint issues, and chest/abdominal concerns.
In-House Ultrasonography for real-time internal organ scans, cardiac checks, and soft tissue assessments.
In-House Pathology Lab for rapid blood work, biochemistry, and urgent diagnostic results.
(Note: If your pet ever requires specialized advanced neuro/body imaging like CT or MRI scans, we work closely with local referral imaging centers to coordinate seamless access.)
Will I get diagnostic results (ultrasound/blood work) on the same day?
In most cases, yes! Thanks to our in-house pathology analyzers and digital imaging equipment, we can often review blood test results, conduct ultrasound evaluations, and take X-rays during your appointment or day stay, providing immediate answers and treatment plans. We have a veterinarian trained to perform in house ultrasounds and echocardiograms here at Coogee Vet Hospital.
Location, Appointments & General Care
Where are you located, and which areas do you serve?
We are conveniently located to serve pet owners across the Eastern Suburbs, including Coogee, Maroubra, Randwick, Clovelly, Kingsford, and South Coogee. On-site/easy street parking is available to make getting your pet into the clinic stress-free.
Do I need to book an appointment, or do you take walk-ins?
We operate primarily by appointment to ensure we spend ample time with every patient without rushing. However, walk-ins are welcome too. If your pet has an urgent medical issue or emergency during open hours, please call us immediately so our team can prepare for your arrival.
What should I bring to my pet’s first appointment?
Please bring any previous medical records, adoption paperwork, vaccination history, and a list of current medications. If your pet is anxious, bringing their favorite high-value treats or a familiar blanket can help them settle in! If you are unable to locate these, that is okay too, we are able to contact your previous veterinarian for your pet’s history.
Do you see emergencies?
Yes we do. Our team and facilities are equipped to handle emergencies during open hours. For those patients requiring overnight care we work closely with nearby referral hospitals.
Do you offer home vet visits?
Yes we do. If given enough time to prepare we will always try and accomodate at home visits if our clients needs us to.
Do you offer gap-only insurance?
Coogee Vet Hospital proudly supplies gap-only insurance. Ask our team if your insurance policy is able to be put through as a gap-only claim. Meaning you only have to pay the difference
Why is my pet so itchy all the time?
There are many different causes for why a pet can be itchy. Something to always rule out first is fleas - is your pet up to date with prevention for fleas? Another common cause of itchy skin or ears in pets is allergies. Whether it be food, environmental or contact allergies. Speak to our team to help guide you on how best to treat your pet.
My cat sees the carrier and runs and hides! What can I do to reduce the anxiety surrounding his carrier?
This is a common trend with cats, they see the carrier and they bolt. A way to avoid this is rather simple, incorporate your cat’s carrier into his/her home environment. Instead of bringing out their carrier at the time it is needed, leave the door off the carrier and place it in area where the cat is comfortable. ie Cat climber, next to food bowls or their bed. This helps teach the cat the carrier is a OK. That it is a safe place to be. If this is impossible, even getting the carrier out at least a week before the visit can help